The Box

Who are The Box?

The Box is a £46 million gallery and museum complex on North Hill that will house seven collections in one building and is destined to become a key cultural attraction for the city of Plymouth and its surrounding region.

The Box (previously known as the Plymouth History Centre) opened as the flagship building for the Mayflower 400 commemorations in spring 2020.

How does Delt Support The Box?

Delt were engaged to design and deliver the IT required and have been working with Plymouth City Council’s team for a number of years in an IT programme of work worth over £1m. Many Delt staff and teams have been involved in delivering each of the different workstreams, and many more have been introduced in the past few months with our teams continuing to provide back-office support.

• IT Support including:
  • IT Consultancy
  • Service Desk​
  • Field Services Support​
  • Infrastructure Support​
  • Networking
• Project Management
• Print & Mail
• Procurement

Case Studies

Our case studies outline some of the work involved in making amazing things happen;

Aardman

Aardman Animation is the world famous, four times Academy Award® winning animation studio, creators of Wallace & Gromit, Shaun the Sheep, Creature Comforts, Chicken Run and Morph.

St Luke’s Hospice Plymouth

St Luke’s Hospice Plymouth is an independent charity providing specialist advice and support to people with progressive life-limiting illnesses in Plymouth, South West Devon and East Cornwall. They believe that everyone deserves quality end of life care, no matter where.

Rowcroft Hospice

Rowcroft Hospice provides comfort, support and specialist services in patients’ homes, in the community and at their Inpatient Unit in Torquay.

Livewell Southwest

Livewell Southwest is an independent, award winning social enterprise providing integrated health and social care services for people across Plymouth, South Hams and West Devon, as well as some specialist services for people living in parts of Devon and Cornwall.

CaterEd

Who are CATEREd?

CATEREd is a co-operative trading company which is jointly owned by 67 local schools and Plymouth City Council.​ They are passionate about providing high quality, great tasting and appetising school food to children and young people across the city. Over 86% of the menu is made from scratch every single day!

How does Delt Support CATEREd?

Just like Plymouth City Council, Delt supports all IT users via a fully managed IT service. This includes;

• Service Desk​
• Field Services Support​
• Infrastructure Support​
• Information Security and Cyber Support​
• 3rd Party Contracts such as​:
  • Mobile Phones
  • Managed Print
  • Network Connectivity ​

Additionally, Delt provides several other services in support of the work that CaterEd carry out;

• IT Procurement ​
• IT Contract and Supplier Management​
• Financial Management​
• Project Management​
• Print and Mail
• Payroll and Pensions

NHS England – Devon GP Surgeries/Primary Care Network

Who are Devon GP Surgeries/Primary Care Network?

From 1 July 2019, GP practices in Devon began working together within 31 primary care networks (PCNs) typically serving patient populations of 30,000 – 50,000. This enables them to support each other while offering more specialist care services to patients and taking on a wider range of health professionals.

How does Delt Support the Devon GP Surgeries/Primary Care Network?

Within these PCNs, we currently support 158 GP surgeries across the county. This includes main and branch surgeries.

IT Support including:

• Service Desk​
• Field Services Support​
• 3rd Party Support

NHS Devon Integrated Care Board

Who are NHS Devon Integrated Care Board?

NHS Devon Integrated Care Board (ICB) are one of the founding partners of Delt in 2014 and remain a shareholder today.

As one of the largest ICBs in England, Devon commissions healthcare services for over 1 million people, to the value of £1.8B. The ICBs mission is to work together to commission the right services to improve the lives of those who live in Devon.

How does Delt support the ICB?

Delt provide the full range of IT services to nearly 600 members of staff, across 4 building locations (in Plymouth, Exeter, Torquay and South Molton). Delt provides the following services;

• Fully managed IT support which covers;
  • 24/7 service desk support
  • Field Services Support
  • Infrastructure Support
  • Information Security and Cyber Support
  • 3rd Party Contracts & suppliers
• Procurement
• Project Management
• Financial Management
• Print and Mail

In addition, Delt support the ICB, year round, with their overarching digital strategy.

Case Studies

Our case studies outline some of the work involved in making amazing things happen;

Plymouth City Council

Who are Plymouth City Council?

Plymouth City Council is one of Delt’s founding partners and shareholder. Plymouth City Council serves the local community, championing the city and giving the people a voice. The local authority follows a Cabinet and Leader model so that the Council has both councillors and council officers.

How does Delt Support PCC?

Delt fully manage the local authority’s IT Service for all staff (over 2,500 employees) and premises alongside several other services. These include;

• IT Support comprising;
  • Service Desk​
  • Field Services Support​
  • Infrastructure Support​
  • Information Security and Cyber Support​
  • 3rd Party Contracts
• IT Procurement ​
• IT Contract and Supplier Management​
• Financial Management​
• Project Management​
• Payroll and Pensions
• Print & Mail

Case Studies

Our case studies outline some of the work involved in making amazing things happen;