Our Team

What is your current role and what do you enjoy most about it?

I’m a Service Desk Team Leader with Delt. What I enjoy most is about the role is supporting the team in their efforts to support our customers.

Why did you apply for your role at Delt?

I am a software developer at the core but became disenfranchised with IT in general so left the industry. My partner was working for Delt at the time and Delts core values and reputation were appealing.

What does your journey with Delt look like?

I joined Delt in 2021 as an IT Technician. Before this I was a software developer (.NET Framework, C#, C++, Pascal – Now I’m showing my age). In January 2023 I became one of the Senior IT Technicians and carried out the Delt Aspiring Leaders program.

Through this course, I developed the skills necessary to continue my journey and in September 2023 I became one of the Service Desk Team Leaders. In my current role, I support a team of passionate IT Technicians as we support our customers.

What advice would you give to someone new joining your team at the start of their career?

We only know what we know, so ask questions and be receptive to feedback.

What has been the highlight of your career with Delt so far?

Seeing my colleagues develop and grow with the guidance and support we provide.

How would you describe the team culture at Delt, and how does it contribute to your job satisfaction?

The culture at Delt is one of support and doing better. We don’t find blame in failure, instead look for opportunities to succeed.

What do you enjoy doing outside of work?

Outside of work, I enjoy playing tabletop/board/video games, spending time with my partner and our cat, spending time with friends, travelling and turning coffee into code.

What is your current role and what do you enjoy most about it? Please can you describe what a typical day/week looks like in your current role?

I’m Head of IT Service Delivery. Our recent partnership with North Somerset Council has given us the opportunity to realign IT Services. My new role now covers all customer facing IT delivery services, adding the Field Engineering teams and Service Management to the clan! I also continue to look after the Delt Service Desk.

Why did you apply for your role at Delt?

I’ve previously worked in both a large corporate environment and for a family-run high street retailer. Of these experiences, I prefer small-medium sized business, where I can add real value and make a meaningful impact. Finding an organisation I genuinely wanted to be part of—where I could apply my skills and experience to make a difference—was very important to me.

What advice would you give to someone new joining your team at the start of their career?

Build your reputation by doing your job well and showing reliability in what’s expected of you. Once you’ve established yourself, Delt offers plenty of opportunities to grow and progress your career. Talk with your Team Leader about your career aspirations and work together on a personal development plan that supports your goals.

Life at Delt is what you make it—the more you engage with the opportunities available, the more you’ll get out it.

What has been the highlight of your career with Delt so far?

It’s all about people. There are people in the organisation, who have grown and ‘blossomed’, it’s always hugely gratifying seeing individuals achieving their potential and developing their career.

How would you describe the team culture at Delt, and how does it contribute to your job satisfaction?

The culture at Delt is collaborative, supportive, and people-focused. There’s a spirit of willing to help each, sharing knowledge, and working together to “get things done”, which creates a real sense of belonging.

Feeling part of something bigger than yourself is rewarding with a positive impact of working as one team.

What do you enjoy doing outside of work?

I love live music, whenever possible, I’ll go to live gigs, most people would have to google the bands I’ve seen this year. I like DIY, I’m an Engineer from the early days, so can turn my hands to most things mechanical (Doesn’t always work out well, but that’s half the fun too) Living in Devon, we have some great countryside, I enjoy a good walk, mostly flat though! You’re unlikely to find me yomping up a great big hill!

What is your current role and what do you enjoy most about it?

I am the Marketing & Communications Manager at Delt, working closely with our talented Marketing & Communications Assistant, Rahima, to oversee all aspects of company communications. I thrive in Delt’s dynamic and constantly evolving environment, where I collaborate with a fantastic team to provide communication expertise not only to our employees but also to our valued partners and customers.

Why did you apply for your role at Delt?

I was seeking a new challenge after spending my entire career in various roles within the private sector. I was intrigued by the public sector and saw the role at Delt as the perfect opportunity to gain that experience. Delt stood out as a unique organisation.

Additionally, I wanted to join a larger company again, and from the very beginning, Delt offered the flexibility and support I needed as a new mother while managing a successful career. Being part of a bigger company has also allowed me to enjoy the social aspects of work. As a social person, I appreciate the collaborative and supportive nature of our business, and I value the opportunity to form friendships with colleagues.

Joining Delt has been the best decision for both myself and my family.

What has been the highlight of your career with Delt so far?

One of the highlights of my career at Delt has been successfully integrating myself within the business and becoming a trusted member of the team. Over the last year, the Marketing and Communications department has established itself as a key resource for various teams across the company. Colleagues regularly come to us for support and guidance on a wide range of projects, from strategic campaigns to internal communications. This trust and reliance on our expertise reflect the strong relationships we’ve built and the positive impact we’ve made.

Being a part of this collaborative environment and knowing that our contributions are valued by other departments has been incredibly rewarding.

How would you describe the team culture at Delt, and how does it contribute to your job satisfaction?

The team culture at Delt is collaborative, supportive, and inclusive. At Delt, we emphasise open communication and teamwork, which creates a positive work environment where everyone feels valued. The culture contributes to my job satisfaction by providing a sense of belonging and the opportunity to work with diverse, talented individuals who are committed to shared goals.

The encouragement and mutual respect among team members inspire creativity and drive, making my role both fulfilling and enjoyable.

What do you enjoy doing outside of work?

When I’m not at work, I enjoy exploring new places and parks with my fiancé and our toddler. I’m also busy organising our wedding and planning family holidays to create precious memories.

What is your current role and what do you enjoy most about it?

My role at Delt is Head of Payroll Services, I joined in 2018 having worked in Local Government. I started working in payroll many years ago after falling into the profession by chance and have had many roles since. I can’t imagine doing anything else.

I enjoy the fast paced and ever evolving nature of my work with Delt, it allows me to work with a great group of people to deliver services to our partners and customers.

What do you do on a typical day?

Every day is different. Some days can involve routine tasks linked to our customers payroll processing such as payments and returns. Other days can involve checking our performance meets Service Level Agreements and talking to our customers about our services.

Payroll and Pension is an ever-changing world and needs constant monitoring of development and changes to ensure that any changes in our processes or systems are planned and communicated to our stakeholders.

What has been the highlight of your career with Delt so far?

Having work for the company for many years there have been lots of changes and challenges, I enjoy the sense of empowerment to make decision about running my service for the benefit of customers and colleagues.

A few significant highlights would be the introduction of salary sacrifice schemes for pension savings and implementing a facility to earned wages before their normal pay day for our employees.

The biggest highlights have been the ability to add new customers, the scope to invest in my colleagues and see them growing in their roles.

What do you like to do outside of work?

Outside of work I enjoy keeping fit either at the Gym or cycling on my new Electric Bike that I’ve just bought through our Cycle to Work scheme. I enjoy travelling with my wife (now our two children are adults and do make occasional withdraws from the Bank of Mum and Dad), we are big fans of Greece and Italy, the climate, the people and especially the food.

What is your current role and what do you enjoy most about it?

I’m the Marketing and Communications Assistant at Delt. I love that this role is varied, I could be making edits to our website one day, designing our layout design for marketing materials the next, or even supporting incident communications when the inevitable happens! This role has allowed me to develop a variety of skills to support the business and I appreciate being able to tap into those different areas, whether it be formal communications or design based projects.

Why did you apply for your role at Delt?

I initially applied for my role a Delt as it sounded like the perfect entry level role after leaving university. After researching the company, it was the values and culture that really sold it to me! I really appreciated the focus on sustainability and the work around this that our print team do in particular. Flexibility is also really important to me, so this was another contributing factor. After being here for 3 years, it’s clear that Delt’s culture really is one of a kind.

What does your journey at Delt look like, how have you progressed and how have we helped you?

I originally started my journey at Delt on a temporary contract covering maternity leave, at the end of the 12 months an opportunity arose for me to stay and I’ve been here since! As I mentioned, this was an entry level role but I no longer see it that way. My team have always supported my development and embraced new opportunities for me to share my skills and learn more.

Delt has been great at supporting my journey, offering opportunities that have really made a difference. I’ve taken part in two Delt-led courses: Aspiring Leaders, which helped me build core leadership skills, and Be Bold, which focused on developing confidence in public speaking. Both have been invaluable, giving me tools I now use across work and life.

What do you enjoy doing outside of work?

Outside of work, my creativity continues! I’m a landscape artist and always eager to be out by the coast gathering inspiration. As someone in communications, it also makes sense that I’m a lover of literature. I’m either painting, by the sea or working my way through my Goodreads challenge!

What is your current role and what do you enjoy most about it?

I’m a Category Manager, which means I’m responsible for the strategic sourcing and commercial management of specific spend areas. What I enjoy most is the human side of procurement, using people skills to navigate negotiations. There’s a real buzz in achieving what sometimes feels like the impossible, securing better value and improved terms while still maintaining the quality of service we deliver.

Please can you describe what a typical day or week looks like in your current role?

My week is a mix of delivery and forward planning. I manage tenders and mini competitions, working with stakeholders and suppliers from the initial market engagement through to contract award. A big part of my role is understanding our requirements and using that insight to shape discussions with the market. It’s about finding the right balance between commercial value and service quality and making sure we land on an outcome that works for everyone.

Why did you apply for your role at Delt?

I was looking for a role where my negotiation skills and commercial approach could make a real difference. Delt’s operating model stood out to me, as it means any savings achieved are reinvested back into the services we support. What also appealed to me was the focus on partnership and doing the right thing for customers. It’s not just about reducing cost, it’s about delivering long term value, supporting critical public services, and building trusted relationships. That aligns closely with how I like to work. It’s genuinely rewarding to know that the work I do contributes to the organisations we support and ultimately the communities they serve.

What does your journey at Delt look like, how have you progressed and how have we helped you?

Since joining, I’ve been trusted to take ownership of my categories and deliver across a range of projects. Delt has given me the opportunity to work on high value procurements and develop my approach in a practical way, while also encouraging ongoing learning and development. That level of trust and autonomy has helped me strengthen my strategic sourcing skills and build confidence in how I approach both stakeholders and suppliers.

What advice would you give to someone new joining your team at the start of their career?

Don’t be afraid to challenge the status quo. Procurement isn’t just about following a process, it’s about communication, understanding people and being confident in your judgement. Focus on building relationships with your stakeholders early on. Once that trust is there, you’ll be in a much stronger position to deliver better outcomes.

What has been the highlight of your career with Delt so far?

A key highlight for me has been consistently delivering savings and service improvements across major procurements. For example, leading the retender of Plymouth’s asset management system, a contract worth over £1 million, and supporting the retender of North Somerset Council’s managed print service. Both delivered thousands of pounds in savings while improving the overall service to the end user. Being involved in projects like this on a regular basis and seeing the impact they have is what I find most rewarding.

How would you describe the team culture at Delt, and how does it contribute to your job satisfaction?

The culture is collaborative and outcome focused. People are supportive and willing to share knowledge, but there’s also a level of trust that allows you to take ownership of your work. Having that balance, support when you need it and the freedom to get on with things, makes a big difference to how enjoyable the role is.

What do you enjoy doing outside of work?

Outside of work, I play guitar and sing in a band, playing local venues and events. We do a mix of original music and covers that have influenced my songwriting. It’s a great way to unwind, and outside of that I spend most of my time with my family.

Hi! I’m Lindsey, a Learning and Organisational Development Specialist at Delt,  (big believer in learning, wellbeing, and supporting people to be their best) where no two days are ever the same and that’s exactly why I love it. My role lets me blend creativity, people development, and problem‑solving into one happy swirl.

A typical day for me might include:

• Designing learning sessions that make people say, “Ohhh, that finally makes sense!”
• Coaching colleagues through new skills, confidence dips, and career leaps
• Partnering with managers to help their teams thrive
• Working with external suppliers to source accredited qualifications and negotiating the best deal for Delt
• Overseeing our Health & Wellbeing initiatives across the four pillars:
  • Physical – step challenges and movement‑boosting fun
  • Mental – supporting our brilliant MHFA team and hosting expert-led lunch & learns
  • Financial – practical support and education
  • Social – connection, community, and plenty of positivity
• Planning long‑term development strategies (powered by colourful pens and caffeine)
• Celebrating every small win with genuine enthusiasm

My week is a blend of workshops, wellbeing events, 1:1s, supplier conversations, creative planning sessions, and balancing the practical side of the job with the people-focused work I love most.

Why I Joined Delt

I wanted to work for an organisation with purpose, one that helps public services do more good. Delt offered a chance to make a meaningful difference while helping people grow. Win‑win!

My Journey at Delt

Since joining, I’ve grown my confidence, skills, and influence, moving from supporting learning activities to shaping them, from delivering training to championing culture and wellbeing across the business. Delt has supported me with opportunities, trust, and the freedom to try new ideas (even the slightly out‑there ones).

Advice for Someone Just Starting Out

• Ask questions (lots).
• Be brave enough to try before you feel ready.
• Celebrate progress, not perfection.
• And yes, take the last biscuit. You deserve it.

Career Highlight So Far

Those lightbulb moments, when something clicks and someone can take that straight into their role, are pure gold and will never get old.

Outside of Work…

This is where things get really lively.

I love nothing more than putting on a backpack and travelling as far as I can, anywhere, anytime. Music is my happy place, whether it’s in a tiny local pub, a huge arena, or my favourite spot: a muddy festival field.

I’m also a mum of three wonderful, chaotic characters:

• A stepson who’s counting down the days to turning 18,
• Ella, who’s currently mastering the art of writing her name before starting school in September,
• And Dex the Destroyer, the only child I know who has been held back at nursery because he flat-out refuses to learn to walk. A true icon.

As if things weren’t busy enough, we’ve also taken on a full home renovation, featuring:

• A giant monkey puzzle tree, and
• A greenhouse full of rare cacti that I’m trying very hard not to kill.

Life is busy, messy, and hilarious, with all the ups and downs that come with adulting.

What is your current role and what do you enjoy most about it? What does a typical day/week look like?

I’m a Recruitment Business Partner at Delt, which means I look after the full recruitment lifecycle; from shaping role profiles and advising hiring managers, through to sourcing, interviewing, and onboarding new starters.

What I enjoy most is the variety and the impact. No two days are the same. One day I might be working with a manager to define what “great” looks like in a role, the next I’m interviewing candidates, analysing market data, or improving how we attract talent. I also support wider initiatives like early careers, training, and continuous improvement across the recruitment service.

It’s a really hands-on role where you can see the difference you’re making…not just in filling roles, but in helping teams grow in the right way.

Why did you apply for your role at Delt?

I was drawn to Delt because of the opportunity to do recruitment properly.

It wasn’t about volume or quick wins; it was about building relationships, adding real value, and being trusted as a partner rather than just a service. That, combined with the culture and the chance to get involved in more than just recruitment, made it an easy decision.

What does your journey at Delt look like, how have you progressed and how have we helped you?

Since joining Delt, my role has grown well beyond traditional recruitment.

I’ve had the opportunity to get involved in projects like developing our Recruitment Service offering, supporting learning and development activity, and contributing to corporate initiatives. I’ve also taken on additional responsibilities, like delivering training and supporting colleagues across different areas of the business.

There’s a real emphasis on trust and development here – you’re encouraged to step outside your comfort zone, and you’re supported when you do.

What advice would you give to someone new joining your team at the start of their career?

Be curious, ask questions, and don’t wait to be asked.

The people who do well are the ones who get stuck in, take ownership early, and are open to learning from everyone around them. There’s a lot of knowledge in the team, and people are genuinely willing to help – you just need to make the most of it.

Also, don’t underestimate the basics. Good communication, organisation, and a positive attitude will take you a long way.

How would you describe the team culture at Delt, and how does it contribute to your job satisfaction?

The culture is supportive, collaborative, and genuinely down-to-earth.

There’s a strong sense of trust – you’re given the autonomy to do your job, but you’re never on your own. People are approachable, ideas are welcomed, and there’s a shared focus on doing things well rather than just getting them done quickly.

That balance makes a big difference. It creates an environment where you can enjoy your work and feel proud of what you’re delivering.

What do you enjoy doing outside of work?

Outside of work, I love spending time with friends and family, getting out for a walk, or attending anything live music related.

I’m also a huge fan of anything that involves good food or a decent coffee!