staff

GPintheCloud Service tackles GP shortage across Devon

GPintheCloud is a brand-new cloud-based system that allows GPs to access key systems and software remotely and from any compatible device.  

Before the launch of GPintheCloud, GPs would need to carry an NHS issued device to access patient data and clinical operating systems. For many, this meant carrying multiple devices or only being able to serve a patient when in a GP practice using a desktop computer.  

GPintheCloud is the brainchild of Delt Shared Services and INTEGY. Working collaboratively with the Devon NHS Clinical Commissioning Group, the three teams set out to tackle both the shortage of GPs and the potential for practice staff to suddenly have to work from home. Both issues were being exacerbated by the Covid-19 pandemic and urgently needed a sustainable solution.  

Delt and INTEGY created the GPintheCloud service to allow clinical staff to work from anywhere. Should a practice have to close, or a member of staff has to self-isolate due to Covid, the service can continue operating remotely. GPs, even locums from out of region, can serve patients from their own homes, using their own laptops. Gone are the days of needing to access and log into a desktop PC within a surgery.  

GPintheCloud is a secure virtual desktop that allows clinicians to access their GP ‘window’ from anywhere. The solution has so far delivered 8,000 extra clinical hours, since launch, with GP practices being able to utilise Locum GPs from outside the region and keep practice staff in work during periods of illness or closure. 

As the service continues to be rolled out, additional use-cases have been identified and are currently in trial. This includes Pharmacists being able to use the GPintheCloud service to access specific patient data negating the need to make follow up phone calls with GPs and the patient.  

Additionally Medical Examiners, who write and issue Death Certificates, can use the service to review the patient medical history without the need to individually request access to historical medical files and GP notes.  

Since the launch of GPintheCloud more than 200 GPs, across England are utilising the service to significantly improve the clinical care offering across the region.  

To find out more about GPintheCloud please visit www.gpinthecloud.com

Delt Shared Services sign new agreement with Electrotek Solutions

 

Delt Shared Services sign new agreement with Electrotek Solutions

For over 5 years, Delt Shared Services have worked with Electrotek Solutions, an IT WEEE (Waste Electrical and Electronic Equipment) recycling company, to manage the disposal of the IT equipment used across the business and by our customers. We are pleased to announce that we have renewed this agreement and will continue to work together until 2025.  

Electrotek are experts in their methods of recycling and employ a zero to landfill policy throughout the Southwest. Unfortunately, in the fast-paced world of IT, equipment can reach the end of its life relatively quickly. This is where Electrotek step in and refurbish a proportion of the assets to allow them to be repopulated into the local community. The remaining assets are then broken down into metals, glass & plastics for recycling. 

By working with Electrotek, Delt have made sure that over 1,000 devices or 3.8 tonnes of WEEE Waste, are to be reused for its original purpose and ensured the responsible recycling of the remaining 7 tonnes of WEEE Waste. This has resulted in a total CO2 saving of 10.46 tonnes. 

Additionally, the partnership between Delt and Electrotek has made a positive contribution to the community in the value of £21,075 (financial and equipment donations) and has supported local charities in need such as The Shekinah Mission and Sanctuary Supported Living’s Plymouth Domestic Abuse Services (PDAS). 

Giles Letheren, CEO at Delt Shared Services said, “We’re committed, here at Delt, to exceeding the ‘greening government’ commitments and more sustainable operations and we’re delighted that our renewed partnership with Electrotek is helping to make this happen. 

 

Photo by Electrotek Solutions – a member of Delt staff handing over refurbished equipment to Sanctuary Supported Living’s Plymouth Domestic Abuse Services (PDAS) in 2021. 

We Are Very Good To Work For

Recognising Workplace Excellence: Our ‘Very Good’ Accreditation and Top 25 Ranking in Business Services

Best Companies collaborates with organisations globally to assess and acknowledge employee engagement, offering valuable insights through its lists and accreditations to determine which companies are the best to work for.

 

At Delt, we know that our mission of ‘Helping People Do Amazing Things’ is only achievable through the dedicated efforts of our teams. Our staff are at the very heart of our business, and we want to make sure work-life balance isn’t just a buzzword. We regularly review our employee feedback to ensure we’re meeting the needs of our team and making sure they feel supported and valued in our workplace.

 

We pride ourselves on our positive working environment, team spirit and continued investment in our people but we are also committed to continuous improvement. Our recent achievements highlight our commitment to maintaining a positive workplace culture.

 

Our journey began with the February 2021 b-Heard Engagement Survey, where we achieved an impressive 75% engagement rate. The survey yielded an overall result of 661.2 out of 1000, meriting our ‘very good’ status and 1-star rating, earning us a spot in the Best Companies to Work For list.

 

The b-heard rating system categorises companies with a score of 600 and above as ‘one to watch,’ with 1 to 3 stars indicating the ‘best-of-the-best.’

 

Building on this success, in our October 2023 survey, we achieved an overall result of 664.1 and secured the 18th position in the top 25 UK Business Services category, surpassing our 2021 performance and retaining our 1-star accreditation.

“I’m delighted that the efforts we’ve invested in employee engagement are reflected in our Best Companies accreditation and inclusion on the Top Business Services list. Our commitment to continuous improvement underscores our dedication to creating a workplace where our team can thrive, enabling us to further our mission of ‘Helping People Do Amazing Things.’ We recognise that a positive and supportive work environment is not only crucial for our staff’s wellbeing but also for delivering exceptional service to our customers. We are very proud to be recognised by Best Companies.”

Giles Letheren

CEO

For those interested in exploring our commitment to excellence, our Best Companies profile is available on the b-heard website. Additionally, our company is featured among the Top 20 in the Business Services category. You can view the full list here.

 

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