iTrent is Now Live! Your New HR & Payroll System is Ready to Use

We’re excited to announce that our new HR and payroll platform, iTrent, is now live and ready for you to use. iTrent replaces CoreHR and brings a more streamlined, user-friendly experience for managing your personal details, pay information, absences, and more.

Below you will see the links to access the system based on whether you are logging in as an employee or a line manager.

We have also provided links to useful training platforms based on how you will use the system.

Delt Shared Services Certified as the Sixth Most Loved Workplace in the UK for 2024

5th November 2024, Plymouth, UK 

A Plymouth-based company has beat off a host of national competitors to become one of the most loved workplaces in the UK.

Delt Shared Services, a Devon-based shared service provider co-owned by Plymouth City Council and NHS Devon, has made number 6 in the UK Most Loved Workplaces list – coming ahead of major companies such as drinks manufacturer Jägermeister UK, Kraft Heinz and Hilton Grand Vacations.

The award recognises companies with outstanding employee satisfaction and is backed by research from the Best Practice Institute (BPI).

It highlights Delt’s dedication to encouraging a supportive and inclusive workplace.

Giles Letheren, CEO at Delt said: “I’m absolutely delighted that we have been accredited as a Most Loved Workplace. It’s especially important as it recognises companies for creating emotionally connected workplaces.”

“The team at Delt is truly exceptional, and our people are our most valuable assets. Our commitment to collaboration, teamwork, opportunities for advancement, and a culture of understanding and respect are some of the reasons why we have earned this recognition.

“We believe that creating a workplace where everyone can thrive empowers us to collaborate effectively and deliver exceptional results for our customers. This is essential to fulfilling our aim of helping people do amazing things.”

Jane White, Chief People and Culture Officer added: “We are extremely pleased to be recognised by the prestigious Newsweek as #6 on their list of Top 100 Most Loved Workplaces. Delt works hard to ensure that our culture is employee-centric, and this award is a recognition of the hard work we’ve put into gathering employee feedback and taking actionable steps that benefit our employees.”

The Love of Workplace Index™ survey, used by Newsweek to determine rankings, evaluated employee sentiments across various aspects of workplace satisfaction. Employees rated their experience on elements such as respect, collaboration, support, and sense of belonging within their workplace.

The assessment focused on companies’ performance in various areas defined by the Spark Model, as outlined by BPI, including Systemic Collaboration, Positive Vision of the Future, Alignment of Values, Respect, and Killer Achievement. The analysis examined employee sentiments regarding engagement, workplace positivity, and commitment to the organisation’s success, ultimately determining the Top 100 Most Loved Workplaces.

“I started Most Loved Workplaces out of inspiration from my community of people who consciously place love for their employees at the center of their business model,” said Louis Carter, the founder, and CEO of BPI and a social/organizational psychologist, thought leader, entrepreneur, and author. Carter’s book, “In Great Company: How to Spark Peak Performance by Creating an Emotionally Connected Workplace,” identifies the specific areas needed to become a highly respected, reputable organisation where people love to work with each other – a Most Loved Workplace.

Delt Shared Services has gone from just two customers in 2015 to more than 250 today across 400 locations, helping it to return £5 million to its public sector owners for investment in public services. It plays a crucial role in supporting many of the area’s critical services, including NHS trusts, local government, blue light services, and educational institutions.

It was the brainchild of Plymouth City Council and NHS Devon, who wanted an organisation that would deliver essential back-office functions such as IT, HR and payroll while keeping high-tech roles in the local area. And it worked.

To date, Delt’s efforts have made a significant impact creating an annual socio-economic gain of nearly £20M in the region.

Last year Delt surprised everyone by coming 9^th in the same awards, published annually by Newsweek.

For the full Newsweek list of 2023’s Most Loved Workplaces, please visit: UK’s Most Loved Workplaces 2024 – Newsweek Rankings

To find out more about Delt, watch their latest promotional video: Delt Shared Services 10th Anniversary 2024 – YouTube

Delt Shared Services Expands Commitment to Community: Joining Care Leavers Covenant to Empower Young People Leaving Care

31^st October 2024, Plymouth, UK 

Delt Shared Services, a leading IT and business support provider jointly owned by Plymouth City Council and NHS Devon, has recently joined the Care Leaver Covenant, furthering its commitment to support young people leaving care in Plymouth and surrounding areas.

According to statistics from 2023, 38% of care leavers aged 19, 20, and 21 were not in employment, education, or training, compared to just 13% of their peers in the general population*

To address this gap, Delt is leveraging its expertise in IT, and business services to provide tailored employment opportunities, mentorship, and skills training for care leavers—empowering them to build independent futures while reinforcing its commitment to social impact and community support.

The Care Leaver Covenant, a national initiative supporting young people aged 16-25 as they transition to independent living, connects businesses and organisations with care leavers through dedicated support packages. By joining this Covenant with Plymouth City Council, Delt is enhancing its social impact by providing practical support aligned with its strengths in IT and business services.

“As a signatory of the Care Leaver Covenant, Delt offers care leavers access to current vacancies, personalised application assistance, direct access to hiring managers, guaranteed interviews, and constructive feedback,” said Lindsey Daw, Learning and Organisational Development Specialist. “Our partnership with the Covenant reflects our belief that everyone deserves the opportunity to succeed. We’re committed to empowering young people leaving care in our local community through hands-on experience and career development.”

In addition to employment opportunities, care leavers will have access to voluntary placements in IT, estates maintenance, and human resources, gaining practical skills under the guidance of dedicated mentors. Delt also provides financial sponsorships to support qualifications and skills development, equipping care leavers with the tools they need to succeed.

Councillor Jemima Laing, Deputy Leader of the Council and Cabinet Member for Children’s Social Care said: “I am thrilled to hear that Delt have joined us in signing the Care Leaver Covenant, signing the Covenant means that they can support a care leaver in their next step in life, by providing guidance, and job opportunities.”

“We know that leaving care can be both an exciting journey and a daunting time. I want to say thank you to Delt for doing this and I hope it encourages more Plymouth businesses to sign up to offer opportunities to support our city’s care experienced young people.”

Giles Letheren, CEO, affirmed, “At Delt, we believe in nurturing talent from all backgrounds and providing equal access to opportunities. We look forward to making a meaningful difference through this partnership and encouraging others in the business community to do the same.”

Delt Shared Services is dedicated to creating an inclusive environment that supports the growth and success of care leavers.

Interested candidates 

To view and apply for current vacancies, visit Delt Services Current Vacancies or reach out via email at Recruitment@deltservices.co.uk for more information.

You can also learn more about Delt Shared Services’ involvement with the Care Leaver Covenant and explore available opportunities through the Care Leaver Covenant website: Delt Shared Services | Employment Vacancies, Voluntary Work Experience, Sponsorship for Qualifications – Care Leaver Covenant (mycovenant.org.uk)

*Source: Labour Force Survey, year ending 31 March 2023, via GOV.UK Education Statistics. Percentage of young people aged 19 to 21 in England who are Not in Education, Employment, or Training (NEET).

Plymouth-based business celebrates 10 years of growth into a Westcountry success story

24th October 2024, Plymouth, UK  

A pioneering Westcountry business is celebrating a decade of helping people to do amazing things. 

Plymouth-based Delt Shared Services has gone from just two customers to more than 250 today, helping it to return millions of pounds to its public sector owners for investment in public services. 

Delt was the brainchild of Plymouth City Council and NHS Devon, who wanted an organisation that would deliver essential back-office functions such as IT, HR and payroll while keeping high-tech roles in the local area. 

And it worked. Today Delt is a Westcountry business success story, providing services across 400 locations and contributing millions of pounds in social value every year to the South West as a whole. 

Giles Letheren, Delt’s Chief Executive said the birthday celebrations were an opportunity to show how the organisation was making a real difference. 

Delt’s success story extends beyond financial performance. As a living wage employer and a supporter of the Armed Services Covenant, Delt is committed to social responsibility.  

The company also leads in environmental sustainability, with plans for a net-zero data centre and green electricity powering its operations.  

Straight from the off Delt bucked the national trend by delivering both cost savings and service quality improvements, something other similar businesses were failing to do. 

Over the past decade, Delt has returned over £5 million in dividends to its shareholders – funds directly reinvested into local NHS services, schools, and services for the elderly. 

This is on top of the £20 million that it contributes annually in social value to the South West through well-paid high-tech or specialist roles – jobs that could have disappeared from Plymouth if Delt did not exist. 

Giles said that what set Delt apart was its unique blend of private sector efficiency with public sector values.  

“We’ve shown that it’s not about cutting corners – it’s about working smarter and delivering more,” he said.

“Our people are at the heart of our success, and we continuously invest in their skills to ensure they can offer the best to our customers.”

With a decade of growth behind it and the continued support of key shareholders, Delt is poised to build on its success. “We’re committed to helping more organisations in the South West and beyond achieve better service outcomes through shared services. 

“And the more profits we make, the more people in Plymouth and the wider Devon area benefit.”

David Northey, Plymouth City Council Director of Finance, said: “When we first established Delt, with NHS Devon, we wanted it to become a company that could provide us with high quality services – enabling us to continue our work to make Plymouth a great place to live, work and visit. From our front-line services to our back-office engine room, the services that Delt provide help us 24/7 to deliver over 300 services. Since its launch, Delt has continued to grow and thrive and I look forward to seeing how the company develops further over the next ten years. Thank you to all colleagues at Delt for all their support. Happy Birthday!”  

Malcolm Senior, NHS Devon’s Director of Digital Transformation, said: “We would like to wish Delt and its staff a very happy birthday. We have enjoyed working with the Team at Delt and happy to see that it’s reached this significant milestone.”  

10 years of helping people do amazing things, take a look at our story…