iTrent Training Support – Employee Navigation Only (Customer)

iTrent Training Materials – Employee (Navigation Only)

Welcome to your iTrent training hub.

Delt Shared Services has introduced iTrent, a modern HR and Payroll system that replaces CoreHR.

 

This training hub support a key user group:

  • Employees – For employees who currently use CoreHR to view payslips & P60s only.

A training session has already been delivered, but this page gives you access to supporting materials you can dip in and out of whenever you need — including video replays and topic-specific guides. These will be updated as the system evolves, so feel free to revisit them anytime for a refresher.

Live Event Training Videos

The training video below provides all the essential guidance you need, including how to navigate the system and view or download your payslips and P60s.

Mini Guides

Logging in with Multi-Factor Authentication

Viewing Payslips and P60s

iTrent FAQs

Answers to Your Questions – All in One Place

We’re currently developing an FAQ section based on questions raised during the live training sessions and those submitted via our FAQ form. This section will be updated regularly as new queries come in, so please check back often.

In the meantime, if you have any questions about iTrent that aren’t covered in the training guides, videos, or the FAQ section below, feel free to submit them using the button below.

When downloading a payslip - where will it go?

When downloading your payslip, this will download according to your Browser settings

Will employees get an email to say that the payslip is now available on iTrent or do they just have to remember to check?

Employees will need to log into the system to see their Payslips, they will not receive a notification.

Will the balance information be in days or hours?

Annual Leave is held in decimal hours. 

Are bank holidays included in the total?

Yes, the bank holiday hours will be included in the total entitlement. The hours for the bank holiday will appear as booked time off, so it will not impact your remaining hours. The remaining hours will show the time that is available for you to book. 

I am part time does the salary in the salary screen reflect this?

The salary details is shown in the contract details screen. This screen shows both the FTE Salary and the Actual salary pro rated to the employees FTE 

Will managers receive a notification of all changes made by staff?

No, not all changes will be notified to managers. 

Can you amend the working week?

Only a Manager, Business Manager or Administrator, can amend working weeks. 

How do you tell if it's a mandatory or optional field?

All mandatory fields will be prefixed with a * to indicate it is a mandatory field. 

Will leave requests automatically generate Outlook calendar entries for employees and managers?

No, leave requests will not automatically generate Outlook calendar entries for employees or managers at go-live. We will investigate the possibility of this functionality after the system is live.

Will historical payslips be available within iTrent, or do we need to download all payslips from CoreHR before go live?

Please ensure you download any documents you may need from CoreHR — such as payslips and P60s — before access ends on 20 June 2025. After this date, the system will no longer be available.

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