Current Vacancies
Service Administrator, 37 hours per week, permanent, £24,308 p.a. plus performance bonus
IT Service Administrator
Location: Plymouth – Hybrid
Employment Type: Full-time, Permanent (37 hours per week)
Salary: £24,308 per annum
About Us
Delt Shared Services is an innovative and dynamic IT services provider, delivering high-quality solutions to public sector organisations across Education, Local Government, and Healthcare. By leveraging collective buying power, we provide cutting-edge technology that may otherwise be out of reach, driving real impact in our communities. Our mission is simple: to create positive social change through resilient, secure, and cost-effective IT services.
Recently ranked #6 on Newsweek’s 2024 list of the UK’s Most Loved Workplaces, Delt is a people-first organisation where collaboration, innovation, and respect are at the heart of everything we do.
The Role
As a Service Administrator within our Infrastructure department, you will play a key role in ensuring the efficient delivery of services. This is a fantastic opportunity for someone who enjoys problem-solving, process improvement, and working closely with different teams, including Finance, Procurement, and IT specialists. If you are looking for your first opportunity within IT; this could be the role for you!
Your primary focus will be to audit, rationalise, and optimise network and telephone line usage across our organisation. You will engage with customers, colleagues, and suppliers through email, video calls, and site visits to ensure accurate record-keeping and cost efficiency.
Key Responsibilities
- Conduct audits on telephone numbers, network circuits, and domain registrations, maintaining an accurate register of each.
- Engage with customers, suppliers, and building owners to verify network connections and assess their usage.
- Identify and implement cost-saving opportunities in our infrastructure services.
- Provide administrative support to enhance the efficiency of the Infrastructure department.
What We’re Looking For
- Strong proficiency in Microsoft Office and previous experience within an Administrative role.
- Ability to deliver excellent customer service.
- Experience working collaboratively in a team.
- A proactive approach to learning new skills and technology in an enterprise environment.
- Willingness to learn Microsoft Project and ServiceNow within six months.
Previous experience working within an IT department and knowledge of PowerBI would be desirable but are not essential.
Why Join Delt Shared Services?
At Delt, you will be part of a company that values people as much as purpose. We offer:
- A Positive Work Culture – A supportive, inclusive environment where innovation and respect drive everything we do.
- Professional Growth – Access to training, career development, and learning opportunities.
- Work-Life Balance – Flexible working options, 25 days’ annual leave, plus the ability to buy and sell holiday.
- Purpose-Driven Work – Be part of a mission that makes a real difference in public sector services and communities.
To learn more about the total package we offer, visit our future employee page: Delt Benefits & Perks.
If you are ready to make an impact, apply today and be part of something bigger.
To Apply for this vacancy please send your CV and cover letter to recruitment@deltservices.co.uk
If you are experiencing any difficulties please do not hesitate to contact us on the same email address as above.
