Junior Desktop Engineer, 37 hours per week, £25,000 p.a. plus performance bonus
The post holder will provide enterprise support to multiple large tenants at several sites across the South West. The role will involve administering the technology and tools used to provision and support end user devices throughout their lifecycle.
Key Competencies & Output
Supports Windows Desktop OS, associated component and applications.
Supports the delivery of the End User Computing Service in the most effective and efficient way, in accordance with ICT strategy, technology architecture, best practice and industry standards.
Supports various MDM platforms.
Delivers discrete packages of work and wider projects across a multi-tenanted estate.
Provides technical evaluation, testing and assists with the deployment of new technologies, software and services.
Configures the end user computing environments utilising toolsets such as Microsoft SCCM, Intune, O365, Azure, Active Directory, Group Policy, App-V and PowerShell.
Provides technical support for Delt staff and its customers, across existing processes, new customer work, and project engagements.
Keeps abreast with industry trends, product life cycles and roadmaps to provide appropriate recommendations.
The accountabilities listed here are not an exhaustive list. The post holder will be required to work in any area of the business and deliver ad-hoc duties as and when directed.
**Experience, Knowledge, Skills and Qualifications **
Working towards Microsoft MCP, MCTS (or equivalent level of experience).
ITIL v3 Foundation level.
Demonstrable experience of working in a desktop support role within a complex ICT environment along with knowledge of desktop, laptop and mobile device hardware, operating systems and protocols.
Awareness of relevant Microsoft technologies including the following:
- Microsoft Windows OS
- Microsoft SCCM
- Microsoft Intune
- App Packaging (App-V, Scripted Installs, MSI)
- Group Policy Objects
- Committed to personal and professional development.
- A full UK driving licence.
To apply for this role, please email firstname.lastname@example.org with your CV.
Deadline for applications is 22nd November.