Current Vacancies
Service Delivery Engineer, 37 hours per week, 12-month contract, salary starting from £35,000 (DOE) p.a. plus performance bonus
Service Delivery Engineer
12-month Fixed Term Contract
Exeter – Field & Office Based
Salary starting from £35,000 p.a. (DOE)
We have a great opportunity for a Fixed Term Service Delivery Engineer to join the Delt Team.
Delt is a commercial company owned by the public sector and working in the public interest. We deliver significant socio-economic benefits to Plymouth, Devon and the wider South West peninsula. Do you have the experience of working in a dynamic environment and want to apply those skills in helping us grow?
Your responsibilities will include the provision of onsite IT/AV technical support five days a week, undertaking PC refreshes and providing onsite based customers with day-to-day service delivery relationship management alongside the Service Delivery Manager. Working closely with the Delt Service Delivery Manager and Field Engineering Team Leader, the Service Delivery Engineer will support the achievement of high levels of customer satisfaction and customer advocacy.
Do you have…
- Experience in delivering exceptional customer experience to clients in an IT environment.
- At least 5 years of IT experience working in an NHS environment.
- At least 5 years’ experience in a customer facing technical IT support role.
- Experience in supporting Logitek Microsoft Teams collaboration and Yamaha systems would be ideal.
- The ability to develop strong and trusted relationships with key stakeholders (internal and external) in order to support and enable strategic business goals.
- The ability to organise and plan to meet operational goals, objectives and priorities with minimal support. Self-motivated to achieving deadlines.
- Excellent communication skills at all levels whilst possessing a well-developed business acumen.
- Strong problem solving and analytical skills.
If you want to know more about the total package we offer, please see our future employee page here https://deltservices.com/careers/benefits-and-perks/
Closing Date: Friday 20th December 2024 at 12noon.
Please note, this role is being offered as an initial 12 months fixed term contract due to end 31st December 2025.
