Welcome to your iTrent training hub

Delt Employees/Managers

This hub brings together all iTrent learning materials in one place, helping you navigate key processes, understand best practice and make the most of the system in your day-to-day work. Use the resources here at your own pace, return whenever you need a refresher and keep up to date as features and processes evolve.

This training hub supports two key user groups:

  • Employees, who can view payslips, request annual leave, submit overtime, and claim mileage.
  • Line Managers, who are responsible for approving annual leave, timesheets, and expenses.

Employee Self-Service

This section provides guidance on using Employee Self Service (ESS) within iTrent. ESS allows employees to manage key tasks quickly and securely, including viewing payslips, requesting annual leave, submitting overtime, and claiming mileage.

Getting Started

In this area, you’ll find manuals and videos designed to help you get up and running with the system. The materials below will guide you through logging in, navigating and moving around the system, understanding what the various symbols mean, and becoming familiar with the initial system views and your own personal data.

Training Guides
Video Tutorials

Time Management

By clicking the Time symbol in the left-hand menu, the dashboard view will update to allow you to view your weekly schedule, book leave or record other absences, and submit overtime claims.

Training Guides
All Things Absences
Inputting Annual Leave
Submitting Overtime
Video Tutorials

Pay

This guide provides details on how to view/download payslips and P60s. It also shows you how to view salary information.

Training Guide
Viewing Salary Information, Payslips and P60s

Requests, Surveys and E-Correspondence

This menu provides training guides on how to complete requests, surveys, and e-correspondence.

Training Guides
Requests and Surveys
Signing E-Correspondence

Expense

From here, you’ll be able to make expense mileage claims with/without passengers, check the status of your claims, check the mileage claimed for in the last 12 months

Please see the Updating Personal Information guide, in the Getting Started section for details on how to add a private vehicle.

There are some temporary changes to how you submit mileage claims through iTrent. To help you with these changes, we’ve created a step-by-step training guide and a video tutorial to ensure you submit your claims correctly. You can find both of these materials below…
Training Guide
Submitting Expenses
Video Tutorial

Talent and Performance Reviews

The documentation below relates to the Delt talent review cycle.

Training Guide
Performance Reviews
Video Tutorials

Employee Self-Service FAQs

When downloading a payslip, where will it go?

When downloading your payslip, this will download according to your Browser settings.

Will employees get an email to say that the payslip is now available on iTrent or do they just have to remember to check?

Employees will need to log into the system to see their Payslips, they will not receive a notification.

Will the balance information be in days or hours?

Annual Leave is held in decimal hours. 

Are bank holidays included in the total?

Yes, the bank holiday hours will be included in the total entitlement. The hours for the bank holiday will appear as booked time off, so it will not impact your remaining hours. The remaining hours will show the time that is available for you to book. 

I am part time, does the salary in the salary screen reflect this?

The salary details is shown in the contract details screen. This screen shows both the FTE Salary and the Actual salary pro rated to the employees FTE 

Will managers receive a notification of all changes made by staff?

No, not all changes will be notified to managers. 

Can you amend the working week?

Only a Manager, Business Manager or Administrator, can amend working weeks. 

How do you tell if it's a mandatory or optional field?

All mandatory fields will be prefixed with a * to indicate it is a mandatory field. 

Will leave requests automatically generate Outlook calendar entries for employees and managers?

No, leave requests will not automatically generate Outlook calendar entries for employees or managers at go-live. We will investigate the possibility of this functionality after the system is live.

Manager Self-Service

As a Line Manager, your role in iTrent goes beyond accessing individual employee records — it also includes key tools to help you manage your team effectively. This functionality is part of what’s known as Manager Self-Service (MSS).

This includes approving annual leave, reviewing timesheets, and authorising expenses.

Getting Started

In this area, you’ll find manuals and videos to help you get up and running on the system. Below you’ll find materials to help you:

  • Navigate the Manager Dashboard
  • How to login with multi-factor authentication
  • An overview of employee personal details
  • How to redirect tasks if you are Out of Office
Training Guides
Video Tutorials

Absence Monitoring

The below guides will walk you through all things absences. From recording absences, completing return to work forms, and viewing/approving leave requests.

Training Guides
All Things Absences
Viewing/Approving Leave Requests
Sickness Absence
Video Tutorials

Approvals

The following guide will outline how to approve/reject expenses, overtime, and leave requests.

Training Guide
Approvals

Talent

The documentation below relates to the Delt talent review cycle.

Training Guide
Performance Reviews
Video Tutorials

Recruitment

The documentation below relates to Delt recruitment.

Training Guide
Recruitment
Video Tutorials

Manager Self-Service FAQs

Does the employee add their annual leave request, not the manager?

Yes, if Annual Leave is being managed in iTrent by your organisation, then employees will record their own annual leave. If it is ever the case that an employee is unable to add their own leave, it is possible for a manager to add it on their behalf.

What happens when an employee goes sick but has already booked a holiday? Does that generate a query that we need to remove the absence?

The system does allow an overlap so a Manager must remove the annual leave entry if the employee is still off sick.

Do you need to type 'approved' as well as approving overtime?

The comment box when you approve hours isn’t mandatory so you don’t need to type it into the box. However, if you are rejecting the hours it is best practice to add a comment as to why the hours are rejected.

Will individual employees be able to edit their own individual working pattern (affecting annual leave and sickness entitlement) or will this only be accessible for line managers?

No – this will be the responsibility of the managers/ business managers or administrators.

Will leave requests automatically generate Outlook calendar entries for employees and managers?

No, leave requests will not automatically generate Outlook calendar entries for employees or managers at go-live. We will investigate the possibility of this functionality after the system is live.

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