Case Study: Delt partners with Transforming Futures Trust

In March 2020, Delt’s HR Service was asked to conduct a comprehensive review of Transforming Futures Trust’s HR processes, policies and systems to ascertain whether best value service was being delivered. TFT identified a number of priority outcomes including streamlining core HR activities in order to free up valuable resource, implementing consistency across all policies and processes and improving health and wellbeing across staff morale. Underpinning all of this was the requirement to reduce recruitment costs, boost staff time and capacity whilst cutting down on manual processes and administrative tasks.

The initial stage of the review included a focus on fully understanding the current HR environment and identify the opportunities to make improvements and change. This resulted in a recommendation paper that included areas of focus to be actioned through a phased approach. In the most immediate sense, our team facilitated the migration of all paper files to electronic versions with full access to anyone who needs it. In doing so our teams were able to facilitate the transferring of remote working as required throughout the Coronavirus Pandemic. The work undertaken on behalf of TFT is varied and complex, but all of which has supported the crucial work that teachers to do. From removing the admin-heavy tasks of updating policies, leading and advising on recruitment processes and managing case work from all number of HR related issues.

In addition to taking on a leadership and advisory role for TFT, Delt has also streamlined their payroll data collation process through implementing a new HR and Payroll system which allows all employees to virtually (and remotely) access and update their personal details and retrieve payslips. The new system significantly cuts down on manual processes and therefore frees up value resource within the TFT HR team.

As the partnership with TFT continues, Delt remains a point of contact for more complicated HR issues and appeals as well as being able to offer ad-hoc advice as and when needed.

Delt have added real value to our service delivery; providing sound advice and comprehensive support which also included a HR service review and support with complex employee relations cases. They are a team of experienced and knowledgeable HR professionals who are focused on achieving a balanced outcome for both the Trust and our People and we have benefited hugely by working in partnership with, and accessing the Delt HR team as an additional (and independent) resource when needed.

HR Manager

 Project Management and IT Services

In July 2020, Delt won a contract to provide a modern workplace solution to Transforming Futures Trust.

Transforming Futures Trust (TFT) works with children for whom mainstream education is not right: young people with behavioural challenges; children with mental health concerns; students who find the traditional setting of a school intimidating.  The extraordinary staff connect with these children and apply the principles of trauma informed care to enable them to reach their potential.  You can read more about TFT on their website.

This contract was the perfect opportunity for Delt to begin helping people do amazing things in the Education sector and was start of a mutually beneficial relationship.

To deliver the modern workplace solution, Delt partnered with a local cloud consultancy company (Integy) and the in-house IT team at TFT. Between us, over the 2020 Summer holiday period, we successfully designed, built and deployed a whole new technology environment. Here’s a quick overview of what our team delivered to 650 users and 750 client devices across 14 sites:

  • Single domain and identity (@transformingfutures.org.uk) (Service: Azure AD, Vendor: Microsoft)
  • Cloud Virtual Desktop Infrastructure (Service: Windows Virtual Desktop, Vendor: Microsoft)
  • Thin Client Operating System (Service/Vendor: IGEL)
  • Cloud infrastructure services (Service: Azure, Vendor: Microsoft)
  • Cloud File Storage services (Services: SharePoint Online & OneDrive for Business, Vendor: Microsoft)
  • Cloud Backup service for Office365 suite (Service/Vendor: Skykick)
  • Cloud Enterprise Mobility Management service (Services: InTune and Windows Autopilot, Vendor: Microsoft)
  • Cloud Web Filtering and Monitoring service (Service/Vendor: iBoss)
  • Cloud Printing service for 30 MFD printers (Service: PaperCut, Vendor: BAYtek)
  • Packaged and deployed 40 new Desktop Applications

May I congratulate you all on an incredible achievement – you’ve certainly exceeded your goals of being noticeable by your lack of exposure! I’ve not seen such a successful “go live” in any environment before and considering the breadth of the business you have covered this is a very real achievement. I fully understand how much work and effort has gone into this achievement. On behalf of the TF Board and all our staff, thank you.

Gavin GracieChief Executive Officer

There’s a huge amount of work for the IT team to do and I’m really appreciative for the help I’ve had so far, they have been wonderful."

Andrea ChickPersonal Assistant to the CEO

This was the biggest non-event in our history – it just worked. We love the new tech and we are excited for what the future holds with Delt.

Lee EarnshawCourtlands School Headteacher
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